KDA Capabilities Pte Ltd
Privacy Policy & Data Consent

1. Our Commitment to Your Privacy

KDA Capabilities Pte Ltd ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Singapore Personal Data Protection Act 2012 ("PDPA").

2. Your Consent

3. What Personal Data We Collect

We may collect and process the following types of personal data in the course of our business:

• Personal Identification Information: Your full name, NRIC, FIN, or passport number (only when required or permitted by law), date of birth, and gender.
• Contact Information: Your email address, telephone number, and mailing address.
• Professional Information: Your company name, job title, and business contact details.
• Transaction Information: Details about payments, services you have purchased from us, and billing information.
• Technical Data: Internet Protocol (IP) address, login data, browser type and version, and other technology on the devices you use to access our services.
• Marketing and Communications Data: Your preferences in receiving marketing materials from us and your communication preferences.

4. How We Use Your Personal Data

We use the personal data we collect for our general business purposes, which include:

• Providing and Managing Our Services: To deliver the services you have requested, process transactions, and manage your account with us.
• Communicating With You: To respond to your enquiries, provide customer support, and send you service-related announcements.
• Business Operations: For internal administrative purposes, data analysis to improve our services, and maintaining the security of our systems.
• Marketing and Promotions: To send you information about our services, events, and promotional offers that may be of interest to you. You may opt-out of receiving marketing information at any time.
• Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes, and to respond to requests from public and government authorities.

5. Who We Share Your Personal Data With

We do not sell your personal data. We may disclose your personal data to the following parties only for the purposes stated above:

• Third-Party Service Providers: Such as our IT and cloud hosting providers, payment processors, and data analytics partners who assist us in our business operations.
• Professional Advisors: Including our lawyers, auditors, and insurers.
• Legal and Regulatory Authorities: When required to do so by law or in response to a valid legal process.

We will ensure that any third parties who receive your personal data are obligated to protect it and use it only for the purposes for which it was disclosed.

6. Data Security

We have put in place reasonable security arrangements to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to employees and third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as it is necessary to fulfil the purposes for which it was collected, or as required for business or legal purposes.

8. Your Rights Under the PDPA

You have the right to:

• Request Access: You can ask for a copy of the personal data we hold about you.
• Request Correction: You can ask us to correct any inaccurate or incomplete data we hold about you.
• Withdraw Consent: You can withdraw your consent for the collection, use, or disclosure of your personal data at any time by contacting us. Please note that withdrawing consent may affect our ability to provide you with certain services.

To exercise any of these rights, please contact our Data Protection Officer.

9. Data Protection Officer (DPO)

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website, and we encourage you to review it periodically. Your continued use of our services after any changes constitutes your acceptance of the new policy.

11. Governing Law

This Privacy Policy and your use of our services are governed by the laws of the Republic of Singapore.