Phase 3: ACT
Measurable Implementation
Prove value quickly and scale responsibly. Implement AI solution with measurable success metrics and continuous improvement approach.
The Goal
Shift focus from output to outcome. Many AI implementations fail because they are cool demos but add no business value. The KDA framework requires "Measurable Success Metrics" before scaling.
The Pilot Protocol
Never roll out globally immediately. Select a "Pilot Workflow"—a contained, high-friction task with a small user group. This approach minimizes risk and maximizes learning.
Select Pilot Workflow
Choose a contained, high-friction task that represents a real business problem.
Contained Scope
Limit the pilot to a specific workflow or department to minimize disruption.
Time-Boxed
Set a clear timeline for the pilot to ensure focused execution and evaluation.
ROI Measurement
If a tool generates text but doesn't save time or improve quality, it is discarded. This ensures only high-impact tools survive the selection process.
Time Savings
Measure "time on task" before and after AI implementation. This is the most straightforward ROI metric.
Quality Metrics
Error rates, revision cycles required, or customer satisfaction scores. Quality improvements often matter more than time savings.
Success Metrics Checklist
The Scalability Loop
If the pilot meets success metrics, codify the prompt engineering and integration patterns into a playbook for the rest of the organization.
Document Success Patterns
Capture the prompt engineering techniques, integration approaches, and workflow modifications that led to success. Create a reusable playbook.
Identify Similar Workflows
Find other workflows in the organization that share similar characteristics with the successful pilot. These are your next scaling targets.
Replicate and Adapt
Apply the playbook to new workflows, adapting as needed. Each replication should be faster and more successful than the last.
Continuous Improvement
Refine the playbook based on new learnings. Build organizational AI capability systematically, one workflow at a time.
Implementation Steps
Start with pilot workflow
Measure time savings and quality improvements
Evaluate against success metrics
If successful, scale pattern to enterprise
If not successful, refine prompts or re-select tool